WHO WE ARE
FMDQ is Nigeria’s foremost debt capital, foreign exchange and derivatives securities exchange located at Exchange Place, 35, Idowu Taylor Street, Victoria Island, Lagos, Nigeria. This website contains links to other sites that are not owned or controlled by FMDQ. FMDQ is not responsible for the privacy practices of non-FMDQ websites linked to the FMDQ site. We encourage you to read the privacy statements of other linked websites when you leave our website. This privacy statement applies only to information collected by this website.
WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION
WHAT PERSONAL INFORMATION DO WE COLLECT
The types of personal information that we process will depend on the service you receive from us. FMDQ uses the personally identifiable information you provide to communicate with you in response to your enquiries, to provide the services you request, and to manage your account. The types of personal information which FMDQ may collect and process are:
- Name, contact address, email addresses, and telephone numbers
- Demographic attributes, when tied to personal information that identifies you
- Employer, corporate contact details, job title
- Transactional data, including financial details, your photograph
- Career history, professional background and other CV related information
- National passport, driving license or any other form of proof of identification
- Data from surveys and publicly available information, such as social media posts
- Unique IDs such as your mobile device identifier or cookie ID on your browser
- IP address and information that may be derived from IP address, such as geographic location
- Information about a device you use, such as browser, device type, operating system
The Company will only collect information that is necessary for the provision of its service(s) that you have requested.
HOW WE COLLECT PERSONAL INFORMATION
We collect information about you and any other party whose details you provide to us when you:
- Register to use our websites and portals
- Complete online forms
- Take part in surveys
- Interact with us using our social media platforms
- Download information such as publications or participate in any other interactive areas that appear on our website or portals
- Contact us offline, for example by telephone, SMS, email, post or any other means of communication
- Access and use any of our websites or portals from your devices (including mobile devices) and applications
- Share information with third parties that are entitled to share that information, but in each case as permitted by applicable laws
WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION
All personal information which we collect, and process is justified by lawful processing on the basis that:
- You have given consent to the processing
- Processing is necessary for the performance of a contract to which you are a party or take steps to enter into a contract
- Processing is necessary for compliance with a legal obligation to which we are subject
- Processing is necessary in order to protect your vital interests or another natural person
- Processing is necessary for the performance of a task carried out in the public interest
We may use personal information for the following purposes:
- To communicate and respond to your requests and enquiries about FMDQ – If you get in touch with us (such as by completing the registration form on our website, sending an email or by visiting the social media platforms), we process information about you to communicate with you and to respond to your requests or other enquiries. Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. Also, in response to your enquiries, FMDQ may communicate with you by email or telephone
- To deliver technical and functional management on our sites – When you choose to register with us (such as to make use of our market data), we need to process the personal information provided by you so that we can create and manage a personal account for you. Upon creating your account, we will send you your personal login information. This personal information enables us to administer your account, for example by changing your password for you
- To market our services or related services, and to tailor our marketing and brand activities to you or your company’s interests – FMDQ may use information about you to notify you (email or telephone) about new products and services, updates and associated campaigns and promotions (including via newsletters)
- To provide specific services in accordance with an agreement you are entering, or have entered into with us – If you subscribe to our services (for instance, e-Markets subscription) , you provide services to us, our employees, or as a supplier or business partner, we process information about you to engage in, provide such services, and administer the relevant transactions. For instance, if you register as a Member, we will use the information to onboard you as a client and to carry out background and screening checks
- To analyse, develop, improve and optimise the use, function and performance of our sites and products and services – We may process personal information in order to analyse, develop, improve and optimise the use, function and performance of our sites and products, as well as marketing campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, FMDQ may process personal information when moderating these activities
- To manage the security of our sites, networks and systems – We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots
- To comply with applicable laws and regulations and to operate our business – In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting, archiving and insurance purposes
- To arrange events hosted at our premises – whether you are either an organiser or an attendee and to control access to our premises
We may use data analytics tools to analyse the information generated and stored during your use of our services to improve our services, provide content tailored to your personal preferences, and to monitor our website’s traffic and usage. The other purposes include:
- Develop and provide new and existing functionality and services
- Determine your general location to evaluate how our known clients engage with different parts of our website
All these tools may be provided by third-party service providers and may include the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our website. We may disclose data, including personal information, to such third-party services providers in order to obtain such services.
You have the right to object to processing based on our legitimate activities but if you object, this may affect our ability to provide certain services and/or solutions for your benefit.
WHO WE SHARE YOUR PERSONAL DATA WITH
- Service providers (for example, IT services) or third parties which process information on our behalf (e.g. internet service and platform providers, payment processing providers and those organisations we engage to help us send communications to you) so that they may help us to provide you with the applications, services and information you have requested or which we believe is of interest to you
- Analytics and search engine providers that assist us in the improvement and optimisation of our website
- Law enforcement or regulatory agencies, or authorised third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us and/or the user or any third party to legal risks or liability
- Third parties where you have a relationship with that third party, and you have consented to us sending information (for example social media sites or other third party application providers)
- National Information Technology Development Agency (NITDA) professional advisors and auditors for the purpose of seeking professional advice or to meet our audit responsibilities
- Agencies where reporting is mandatory under applicable laws
We may share non-personally identifiable information (e.g. the pages you visit, and which links you click, which ads you see and click on, and the categories of search terms you enter) about the use of our website or portal publicly or with third parties but this will not include information that can be used to identify you.
WHAT ARE YOUR RIGHTS
In accordance with the Regulation, you may have the following rights in respect of your personal information:
- Right to access and/or have your information provided to you – You have the right to obtain a copy of your personal information and be told how we use your information
- Right to rectify, erase or place restrictions on processing of your information – You have the right to rectify inaccurate personal information (including the right to have incomplete personal information completed), erase your personal information (in limited circumstances, where it is no longer necessary in relation to the purposes for which it was collected or processed), restrict processing of your personal information (e.g. where the processing is based on our legitimate interests)
- Right to transfer to information to another organisation – You have the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another organisation, where technically feasible
- Opt-out of our use of your personal information – You may withdraw consent you have previously provided for the processing of information about you subject to legal or contractual restrictions
- Opt-out of our processing of your personal information – You may have the right to object to any decisions based on the automated processing of your personal data, including profiling
- Right to lodge a complaint – You have the right to lodge a complaint with the supervisory authority responsible for data protection matters. In Nigeria, NITDA is the authority responsible for data protection
RETENTION OF YOUR PERSONAL INFORMATION
HOW IS YOUR PERSONAL INFORMATION SECURED?
The security of your personal information is important to us. FMDQ therefore takes reasonable precautions to protect your personal information. We generally follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. However, FMDQ has implemented appropriate technical, physical and organisational measures designed to protect personal information against accidental or unlawful destruction, accidental loss, damage, alteration, unauthorised disclosure or access, as well as all other forms of unlawful processing.
WHAT COOKIES AND SIMILAR TECHNOLOGIES DO WE USE ON OUR SITES?
HOW CAN I MANAGE MY COOKIE PREFERENCES?
By continuing to use our website, you are agreeing that we may place cookies on your computer in order to analyse the way you use our website. If you are a visitor or our sites, you can use our cookie preferences tool to opt out of cookies.
DISPUTE RESOLUTION OR FILING A COMPLAINT
CHANGES IN THIS PRIVACY STATEMENT
COMPLIANCE WITH THE REGULATORS
This Private Policy is in line with the provisions of Nigeria Data Protection Regulation, 2019 (Regulation). This Regulation describes how organisations including FMDQ must collect, handle and store personal information and applies regardless of whether data is stored electronically, on paper or on other materials.